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Delivery Information

Shipping Information

Australian Orders

All orders are sent with Australia Post, all our orders are sent express within Australia. We charge a flat rate of $9.99 per order within Australia (regardless of how many items are purchased in one order.) Express post takes 2-3 business days to reach you. 

For all CBD Metro address deliveries, please ensure the company name and level number (if located in a multi storey building) is provided to ensure correct delivery of your order.

COSTUMES: Our costumes are sent express post. We recommend choosing express if your order is time sensitive in order to reach you in 2-3 business days. 

In the event that an ordered item is not available or we are unable to fulfill your order, we will notify you within 2 business days to arrange an agreeable alternative item, a back order or full refund.

Item Availability: Most items that are available on our website are instock and are ready to be shipped once payment has been received (unless otherwise specified on the actual item description of the item.) If there is a problem with your order we will contact you as soon as possible. Please note some items need to be ordered in and specify a date if this is the case in the product description, specifically some dresses.  

International Orders

We ship internationally around the world and all pricing is in AUD. To find out if we ship to your country, fill your shopping basket, once you have completed shopping check the dropdown box on your shopping cart to see if your country is listed. If it is listed our store can ship to you. We are not responsible for duties or taxes/delays that may be imposed by your country's customs department. All international orders are sent via Airmail/DHL or EMS Service being the most economical method with no tracking number. This service takes 5-12 business days to reach most countries. If you require express shipping, please email us or make a note on your order when you pay to add this service to your order when you place an order online. We will email you an additional invoice for the express shipping charges payment. This method takes 4-7 business days to reach most countries and is more costly. Please email us for a quote on express international shipping if you need this added to your order.

Please be aware that we can not control any duties or delays imposed by your country's customs department.

All orders are shipped within 1-2 business days.

Customer Satisfaction Guarantee. 

Customer satisfaction is our first priority at Classy-Couture. We are committed to providing exceptional customer service and quality products. We want you to be thrilled with our products and service, therefore we are happy to accept your return to exchange for another size or totally different item or a refund.

 

HOW TO GET YOUR ORDER ASAP!

(AUSTRALIA ONLY)

(INSTOCK ITEMS ONLY - Does not apply to items listed/itemised as pre-order 7-10 day delivery)

To receive your order fast, complete your order by:

Complete your order by 2pm (Sydney time) on any weekday (excluding public holidays) for same day express postage. To complete your order:
Place the order by 2pm 

Pay by Credit card . (Direct deposit or bank transfers take 1 - 2 business days to clear)
Choose Express post (flat rate $9.99). This ensures next business day delivery to major Australian cities, 2 business days to major regional centres and 3 business days to everywhere else (within Australia only).

If you are located in Sydney Metro you are able to receive same day delivery if order is placed before 12 noon. Just choose 4hr delivery at the checkout to use this service.

How fast will you receive it ?
A guide to the latest time to order to ensure you get your order asap. Complete your order: Order by 2pm, pay by credit card, choose express post by the latest:

Australian Capital Cities (except Perth, Darwin and Hobart): complete your order by 2pm Wednesday for Thursday Delivery
Australian Regional Centres (except WA and NT): Complete your order by 2pm Tuesday for Friday Delivery
Remote areas and WA and NT country: Complete your order by 2pm Monday for Friday delivery.

Note: If you choose regular post (flat rate $9.99) you need to allow 1-6 business days for delivery, depending on your location. Your order will still be shipped next business day (if completed as above), but Australia Post will need more time for the delivery to occur.

For a more detailed look at the overnight delivery for Express post see below. *If your order is shipped to a postcode below, then you can expect to receive your order within 2 business days .

Overnight* Express Delivery Postcodes:

Location    Postcode range(s)
Canberra    0200-0250; 2600-2639; 2900-2920
Sydney and suburbs    1000-1920; 2000-2249; 2555-2574; 2740-2786
Gosford Region    2250-2265
Newcastle    2280-2300; 2302-2310
Tweed Heads/Murwillumbah    2484-2490
Wollongong Area    2500-2530
Melbourne and suburbs    3000-3210; 3335-3338; 3340#; 3427-3429;
3750#-3755#; 3757#; 3765-3767; 3782;
3785-3796; 3800-3809; 3810#; 3910-3915;
3930-3934; 3975-3977#; 8000-8899
Geelong and suburbs    3211-3220
Ballarat    3350; 3353-3356
Bendigo    3550; 3552-3556
Shepparton/Mooroopna/Kialla    3629-3632#
Seymour    3660-3661
Latrobe Valley    3825; 3840-3844
Brisbane    4000-4209
Gold Coast    4210-4299; 9726; 9728; 9729
Booval/Ipswich Areas    4300-4305
City of Toowoomba    4350; 4352†
Strathpine/Caboolture    4500-4510; 4520
Sunshine Coast Areas    4550-4601
Maryborough City    4650#
Hervey Bay City    4655#
Bundaberg City    4670#
Adelaide    5000-5199; 5800-5999
Hobart Area    7000-7019; 7050-7053; 7055; 7892
Launceston    7248-7325
Perth CBD    6000-6005; 6800-6899
Overnight Express also covers the following SA country centres:
Adelaide Hills, Barossa Valley, Murray Mallee, Port Augusta, Port Lincoln, Port Pirie, Riverland, South East, Whyalla and Yorke Peninsula, also Broken Hill (NSW) 2880.

Next business day delivery to remote areas and roadside delivery addresses is not guaranteed. For complete network details, please ask post office staff.

# Service guaranteed to Township only
† Service guaranteed to Mail Centre Post Office Boxes only

Note: For all CBD Metro address deliveries, please ensure the company name and level number (if located in a multi storey building) is provided to ensure correct delivery of your order.

IF YOU HAVE AN URGENT DELIVERY TIMEFRAME REQUEST PLEASE ADVISE ON YOUR ORDER OR PHONE US TO ENSURE IT IS SENT IN TIME. 

“Signup and receive a $15 voucher to spend on your next order over $80!” Use code: 'yay15' *applies to full price items only. Cannot be used in conjunction with any other offer.